ABOUT US

Complete Items2 Gear is a Vietnam Veteran owned and operated business devoted to the supply of outstanding footwear, uniforms and gear to the military, law enforcement/public safety and communities.

We are committed to offering the highest quality merchandise, all of which has been field-tested by knowledgeable customers. We listen carefully to these elite professionals, who serve on tactical teams, military units and first responder teams. This valued product analysis enables us to select the appropriate equipment for your unique mission.

We derive great pleasure in supplying merchandise that is cutting-edge, functional and offers the BEST VALUE to you.

We pride ourselves in servicing you, our valued customers. Allow us to supply Unique Gear for your Unique Mission!!

Thank you for visiting Complete Items2 Gear!

Customer Service:
If you have questions, need assistance finding an item in our online catalog or you'd like to share your thoughts with us, you can contact us by E-mail, phone, or mail.

By E-mail: support@completeitems2gear.com

By Phone: 301-292-1334
10 a.m. - 6 p.m. EST, Monday through Friday
10:30 p.m. – 5 p.m. EST, Saturday

By Mail:
Complete Items2 Gear
Post Office Box 441828
Fort Washington, MD 20749-1828

mayst45@yahoo.com

Shipping Information:

Shipping rates:

All shipment are ship by USP Ground rates. See rate charts for shipping.

Return shipping address:

Complete Items2 Gear
12305 Proxmire Drive
Fort Washington, MD 20744-5236

Refund, Returns and Cancellation Policies:

Returns and Exchanges Policy
You may return or exchange an item within 15 days as long as the item is in its original unused condition. If the item has been used, laundered or altered in any way, it will not be accepted for a refund or exchange. Items with defects in the material or workmanship will be repaired or replaced at our option within the 15 day period. All items returned due to factory defects must be clean (we will not accept soiled items.) To return an item, contact us either by email or phone to receive return instructions and a return authorization number. We will not accept a return without a return authorization number.

For items being exchanged, you will be responsible for all shipping and handling charges. Items will be exchanged so long as they are received in their original unused condition.

For items being returned or exchanged due to an error on the part of Complete Items 2 Gear, you will receive full payment amount (for returns) or new item (for exchanges) including shipping and handling charges, so long as the items received are in their original unused condition. RETURNS FOR ANY OTHER REASON A 15% RESTOCKING FEE WILL BE CHARGED.

Undergarments that have been worn or used cannot be returned. Food items cannot be returned. Used items are shown and sold as is and cannot be returned.

Footwear Policy
When you receive your footwear make sure it fits properly and is exactly what you want before it is worn outside. If items show any wear or are soiled or damaged in any way, they will not be accepted for replacement or refund. NO EXCEPTIONS.

All footwear is guaranteed by the manufacturer to be free of defects in materials and workmanship. In the event that you have a problem, please contact us for further information. All manufacturers require us to send all boot and shoe returns to their factory for an evaluation by their personnel. We will repair, replace or make an adjustment according to their instructions. Normal wear and tear excluded.

All warranties are void if the product has been abused, modified or tampered with.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.